Feb 2019 – Aug 2020

Customer Experience Associate, TD Canada Trust

·       Communicated TD’s products and services and solved clients’ needs, helped Branch 1704 achieve the highest customer experience index in Q2 and Q4 of 2019 in the financial district.

·       Listened intently to clients’ needs to generate referrals and appointments for appropriate advisors to assist them

Sep 2019-present

Peer Leader, New College, University of Toronto

·       Supported 9 Peer Leaders and collaborated with 8 Head Peer Leaders to facilitate academic and student programming. 

·       Developed connections with incoming students to provide past experience and information about U of T’s services and resources.

·       Completed safeTALK training to recognize and handle the warning signs associated with suicide.

2016 – 2018

Youth in school mentor, big brothers big sisters of Toronto

·       Developed rapport and solved group conflicts among 3-4 mentees in grades 2-5

·       Received Clifton Youth Foundations Scholarship covering costs of tuition and textbooks up to 8 semesters in recognition for community leadership

·       Received $10 000 Ted Rogers Scholarship in recognition for community involvement and leadership

2016 – 2018

Homework club tutor, Greenwood secondary school

·       Collaborated with fellow mentors to teach academic concepts in Science, English and Math

·       Outlined constructive feedback to provide students ways to improve their academic skills

2018-present

Life sciences, University of Toronto

·       Pursuing a double major in Nutritional Sciences and Health and Disease with a minor in Buddhism, Psychology and Mental Health

·       Completed Medicine and Global Health Stream as Part of the Trinity One Program

2014-2018 

International Baccalaureate Diploma Program, Monarch Park Collegiate

·       Received IB Diploma Coordinator’s award in exemplifying IB’s commitment to continuous intellectual and emotional growth as part of the IB Learner Profile

·       Completed CAS (Creativity, Activity, Service) developing initiative and perseverance through creative pursuits, physical exertion and support in communities.